Privacy Policy
Sorobrain is committed to protecting your privacy and giving
you a safe online experience. This Privacy Policy applies
to all of the products, services and websites offered by
Sorobrain or its subsidiaries or affiliated companies.
Sometimes, we may post product specific privacy notices or
materials to explain our services and products in more
detail. If you have any questions about this Privacy
Policy, please feel free to contact us through our
website.
Last Updated: 21/05/2020
Advertising Cookie and OPT-OUT
When you are accessing the internet through a web browser,
we may use cookies from Facebook, Google (and other
advertisers) to improve your online experience, including
the display of more relevant ads.
Anyone may
opt-out of the Google cookie at any time by going to your
Google Ad Settings. You may also opt-out of the Facebook
cookie at any time by going to your Facebook Ad Settings.
Information We Collect and How We Use It
We may collect the following types of information:
- Information you provide - When you
sign up with or make a purchase from Sorobrain, we ask
you for personal information. We may combine the
information you submit with information from other
Sorobrain services or third parties in order to provide
you with a better experience and to improve the quality
of our services. This won't occur without your consent
unless necessary for site security. This data is
retained for as long as you have an active account with
Sorobrain.
- Cookies - When you visit Sorobrain, we
send one or more cookies to your device. We use cookies
to improve the quality of our service, including for
storing user preferences, improving search results and
ad selection, and tracking user trends, such as how
people search. Sorobrain also uses cookies in its
advertising services to help advertisers and publishers
serve and manage ads across the web and on Sorobrain
services.
- Log information - When you access the
services of Sorobrain via browser, application, or
other clients, our servers automatically record certain
information. These server logs may include information
such as your web request, your interaction with a
service, Internet Protocol address, browser type,
browser language, the date and time of your request and
one or more cookies that may uniquely identify your
browser or your account. These logs are retained for a
period of 30 days and are used for
anti-fraud and website security purposes. After this
time, these logs are automatically deleted.
- Traffic information - When you access
the services of Sorobrain via browser, application, or
other, clients we record certain information using our
traffic analysis tool, Google Analytics. This
information is stored in an anonymised manner but does
include data such as your web request, your interaction
with a service, Internet Protocol address, browser
type, browser language, the date and time of your
request and one or more cookies that may uniquely
identify your browser or your account. These logs are
retained for a period of 12 months and are
used for content and marketing planning purposes so
that we can improve our content and services. After
this time, these logs are automatically deleted.
- User communications - When you send an
email or other communications to Sorobrain, we may
retain those communications in order to process your
inquiries, respond to your requests and improve our
services. When you send and receive SMS messages to or
from one of our services that provides SMS
functionality, we may collect and maintain information
associated with those messages, such as the phone
number, the wireless carrier associated with the phone
number, the content of the message, and the date and
time of the transaction. We may use your email address
to communicate with you about our services or products
but never to send you communications that are not
related to your purchases or that you haven't opted
into.
- Affiliated Sorobrain services on other sites
- We offer some of our services on or through
other websites. Personal information that you provide
to those sites may be sent to Sorobrain in order to
deliver the service. We process such information under
this Privacy Policy.
- Third Party Applications - Sorobrain
may make available third party applications, such as
plugins, modules or extensions, through its services.
The information collected by Sorobrain when you enable
a third party application is processed under this
Privacy Policy. Information collected by the third
party application provider is governed by their privacy
policies.
- Location data - Sorobrain offers
location-enabled services. If you use those services,
Sorobrain may receive information about your actual
location (such as GPS signals sent by a mobile device)
or information that can be used to approximate a
location (such as a cell ID). This data is not recorded
without your permission and is not held for any longer
than the period required to deliver the specific
service.
- Other sites - This Privacy Policy
applies to Sorobrain's services only. We do not
exercise control over the sites displayed as search
results, sites that include Sorobrain applications,
products or services, or links from within our various
services. These other sites may place their own cookies
or other files on your computer, collect data or
solicit personal information from you.
In addition to the above, we may use the information
we collect to:
- Provide, maintain, protect, and improve our services
(including advertising services) and develop new
services; and
- Protect the rights or property of Sorobrain or our
users.
If we use this information in a manner different than the
purpose for which it was collected, then we will ask for
your consent prior to such use.
Sorobrain
processes personal information on our servers in <INDIA>.
In some cases, we process personal information outside your
own country.
Choices
You can use your account on the Sorobrain website to review
and control the information stored in your Sorobrain
account. Most browsers are initially set up to accept
cookies, but you can reset your browser to refuse all
cookies or to indicate when a cookie is being sent.
However, some of the Sorobrain features and services may
not function properly if your cookies are disabled.
Information Sharing
Sorobrain only shares personal information with other
companies or individuals outside of Sorobrain in the
following limited circumstances:
- We have your consent. We require opt-in consent for the
sharing of any sensitive personal information.
- If we provide such information to our subsidiaries,
affiliated companies or other trusted businesses or
persons for the purpose of processing personal
information on our behalf. We require that these
parties agree to process such information based on our
instructions and in compliance with this Privacy Policy
and any other appropriate confidentiality and security
measures.
- We have a good faith belief that access, use,
preservation or disclosure of such information is
reasonably necessary to (a) satisfy any applicable law,
regulation, legal process or enforceable governmental
request, (b) enforce applicable Terms of Service,
including investigation of potential violations
thereof, (c) detect, prevent, or otherwise address
fraud, security or technical issues, or (d) protect
against harm to the rights, property or safety of
Sorobrain, its users or the public as required or
permitted by law.
If Sorobrain becomes involved in a merger, acquisition, or
any form of sale of some or all of its assets, we will
ensure the confidentiality of any personal information
involved in such transactions and provide notice before
personal information is transferred and becomes subject to
a different privacy policy.
Information Security
We take appropriate security measures to protect against
unauthorized access to or unauthorized alteration,
disclosure or destruction of data. These include internal
reviews of our data collection, storage and processing
practices and security measures, including appropriate
encryption and physical security measures to guard against
unauthorized access to systems where we store personal
data.
We restrict access to personal information
to Sorobrain employees, contractors and agents who need to
know that information in order to process it on our behalf.
These individuals are bound by confidentiality obligations
and may be subject to discipline, including termination and
criminal prosecution if they fail to meet these
obligations.
Accessing And Updating Personal Information
When you use Sorobrain services, we make good faith efforts
to provide you with access to your personal information and
either to correct this data if it is inaccurate or to
delete such data at your request if it is not otherwise
required to be retained by law or for legitimate business
purposes.
We ask individual users to identify themselves and the
information requested to be accessed, corrected or removed
before processing such requests, and we may decline to
process requests that are unreasonably repetitive or
systematic, require disproportionate technical effort,
jeopardize the privacy of others, or would be extremely
impractical (for instance, requests concerning information
residing on backup tapes), or for which access is not
otherwise required. In any case, where we provide
information access and correction, we perform this service
free of charge, except if doing so would require a
disproportionate effort. Because of the way we maintain
certain services, after you delete your information,
residual copies may take a period of time before they are
deleted from our active servers and may also remain in our
backup systems for a period of time.
Enforcement
Sorobrain regularly reviews its compliance with this Privacy
Policy. When we receive formal written complaints, it is
Sorobrain's policy to contact the complaining user
regarding his or her concerns. We will cooperate with the
appropriate regulatory authorities, including local data
protection authorities, to resolve any complaints regarding
the transfer of personal data that cannot be resolved
between Sorobrain and an individual.
Changes To This Privacy Policy
Please note that this Privacy Policy may change from time to
time. We will not reduce your rights under this Privacy
Policy without your explicit consent. We will post any
Privacy Policy changes on this page and, if the changes are
significant, we will provide a more prominent notice
(including, for certain services, email notification of
Privacy Policy changes).